Nine Casino Terms and Conditions

Welcome to Nine. These Terms and Conditions govern your use of our website, mobile applications and all related services offered at Nine Casino.com. By creating an account, completing a Nine Casino login, or otherwise accessing our platform, you confirm that you have read, understood and agreed to be bound by these terms. If you do not agree with any part of this document, you must not use our services.

1. About Our Operator and Licence

Nine Casino is owned and operated by Uno Digital Media B.V., a company registered in Curaçao under company number 157147, with its registered office at Schottegatweg Oost 10 Unit 1-9, Bon Bini Business Center, Willemstad, Curaçao. Payment processing on our platform is handled by Optivion Systems Ltd, a payment operator and paying agent registered in Cyprus. We operate under licence OGL/2024/1267/0760, issued by the Curaçao Gaming Authority (CGA). We have offered our services since 2021 and remain fully compliant with the regulatory requirements applicable to our licence.

2. Eligibility and Restricted Territories

Our services are primarily intended for residents of Finland, Iceland, Luxembourg, Monaco and San Marino, and our interface is also localised for players in Canada, Australia, New Zealand, Brazil and a wide range of European markets. You must be at least 18 years old, or the legal gambling age in your jurisdiction, to register at Nine Casino. We do not accept deposits or real-money play from residents of the United States, the United Kingdom, Spain, Germany, the Netherlands, Israel, Russia, Ukraine and a number of other listed territories.

In addition, we restrict access from countries flagged under FATF blacklists and greylists, and we do not process payments or accept users from a further list of prohibited countries, including Afghanistan, Cuba, Iran, North Korea, Syria and others. If you breach these restrictions, we cannot guarantee successful processing of your withdrawals or refunds, and we reserve the right to suspend or close your account.

3. Account Registration and Security

To play at Nine, you must create a single personal account using accurate and verifiable information. We do not permit duplicate accounts, and any Nine Casino login attempt from a second account may result in the forfeiture of funds and bonuses. You are responsible for keeping your login credentials confidential, and you agree to notify us immediately if you suspect unauthorised access to your account.

• We may request identity and address verification documents at any time.
• We may suspend your account pending completion of our Know Your Customer (KYC) checks.
• We may ask you to confirm your phone number as part of our verification process.

4. Bonuses, Promo Codes and Free Spins

We offer a range of promotional opportunities, including our Welcome Package, which is available in two currency versions. Our headline offer includes up to $5,000 plus 150 spins and 3 bonus rounds, or €1,500 plus 250 free spins across your first deposits. To claim a Nine Casino bonus code or Nine Casino promo code, you must enter the relevant code on the deposit screen before confirming your payment; you may also decline all bonus offers if you prefer to play with real funds only.

We also run a Highroller Bonus, sportsbook welcome offers, a Sunday Reload, a Weekly Reload and seasonal promotions such as our August Cash Wave. Where your account holds both real and bonus funds, bonus funds only become available for wagering after your real funds have been used. Withdrawing your main deposit before turnover conditions are met will forfeit the associated bonus funds and any related winnings. We do not offer a Nine Casino no deposit bonus as standard, and any no-deposit promotion will be clearly identified as such within our promotions section.

5. Deposits and Withdrawals

We accept deposits via Visa, Mastercard, Apple Pay, Google Pay, Interac, Neosurf, bank transfer and selected cryptocurrencies. Minimum deposit amounts vary by country, typically ranging from €2 to €20, while minimum withdrawal amounts generally range from €50 to €120 depending on your country of residence. All deposits must be confirmed before a withdrawal request can be submitted.

• We cap withdrawals per day, week and month, with higher limits granted at higher loyalty ranks.
• We may pay wins above $/€15,000 in monthly instalments until the full amount is settled.
• We require deposited funds to be played through at least three times before withdrawal.
• We do not guarantee successful card withdrawal processing, even in supported countries.

Withdrawal processing may take up to 72 hours, and most withdrawals are completed within 24 business hours following approval. We will not process any cashout until your account has been fully verified, and a phone call may form part of our KYC procedure.

6. Loyalty Program and VIP Benefits

Our loyalty program rewards you for regular play through a structured rank system spanning 16 levels, from Bronze through Silver, Gold and Platinum. As you accumulate wager points and deposit points, we unlock enhanced benefits such as improved Weekly Reload offers, higher cashback percentages, points rakeback, and access to our VIP Club. From Gold rank upward, we provide a dedicated VIP manager, exclusive tournaments, exclusive bonuses and priority in the withdrawal queue. Our loyalty program is open to every registered player at Nine Casino, and we calculate your rank automatically based on your ongoing activity.

7. Game Fairness and Providers

We offer more than 5,000 games from established providers including Amatic, BetSoft, Endorphina, Microgaming and BGaming. Our library includes slots, live casino tables, jackpots and provably fair games, alongside sports betting markets covering football, tennis, basketball and esports. We do not manipulate outcomes, and all games available through our platform, whether accessed via Nine Casino online or through our Nine Casino app, are provided by independently certified studios.

8. Responsible Gambling

We are committed to promoting responsible play across our entire platform. We provide self-exclusion tools, deposit limits and reality checks to help you manage your gaming activity. If you feel that your gambling behaviour has become problematic, we encourage you to contact our support team so that we can assist you in setting appropriate limits or excluding yourself from our services.

9. Intellectual Property

All content available on our platform, including our logo, graphics, software and game titles, remains our property or that of our licensed partners. You may not copy, reproduce or distribute any material from Nine Casino without our prior written consent.

10. Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted access at all times. We are not liable for losses arising from technical failures, third-party payment delays or events beyond our reasonable control. Our liability, where established, is limited to the amount of your affected transaction.

11. Amendments and Termination

We may amend these Terms and Conditions at any time, and any changes will take effect once published on our website. We reserve the right to suspend or terminate your account if we reasonably believe you have breached these terms, engaged in fraudulent activity, or violated our restricted territories policy.

12. Governing Law and Contact

These terms are governed by the laws applicable to our Curaçao gaming licence. If you have questions regarding these terms, your account, or any aspect of our services, please contact our support team at support@Nine Casino.com, or reach us through our 24/7 live chat available directly on our website.